Shipping & Delivery Information

At our Birmingham-based warehouse, we aim to process and dispatch all orders as quickly and efficiently as possible.

Standard Purchases

All standard in-stock purchases are normally dispatched within 12–36 hours of your order being placed, excluding weekends and bank holidays.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information, where applicable.

Please note that dispatch times refer to when your order leaves our warehouse, not the estimated delivery date.

Made-to-Order Products

For our made-to-order garments, including sherwanis, waistcoats, prince coats and other bespoke clothing, production and delivery times will vary depending on the design, customisation and individual requirements.

As these garments are specially produced for each customer, they require additional time for manufacturing and quality checks.

Estimated completion and delivery times will be discussed and confirmed by our team before your order is finalised.

We recommend contacting our team before placing a made-to-order purchase, particularly if your garment is required for a wedding or special occasion.

Delivery Enquiries

If you have any questions regarding shipping, delivery times or the progress of your order, please contact our team. We will be happy to assist you.

We are committed to ensuring every order is carefully prepared, securely packaged and dispatched with the attention to detail our customers expect.

Once your order has been successfully placed, you will receive an order confirmation email at the email address provided during checkout. This email will include your order number and a summary of your purchase.

If you have not received your confirmation email, please check your spam or junk folder. Alternatively, contact our team, and we will be happy to assist you.